Frequently Asked Questions (FAQ)

1. About Bespoke Business Development

What is Bespoke Business Development, and what makes you unique?
We’re not your average “consulting firm with a fancy name.” At Bespoke Business Development, we help businesses grow, innovate, and actually enjoy the process. What makes us different? We ditch cookie-cutter templates and craft strategies built just for you. No recycled playbooks, no copy-paste “solutions.” Just thoughtful, scalable plans that deliver quick wins today and big victories tomorrow.

Who are your typical clients?
From scrappy startups still running on caffeine to seasoned companies juggling a dozen priorities, we work with anyone who’s serious about growth. Our roster includes entrepreneurs launching new ideas, small to mid-sized businesses scaling up, corporations expanding into new markets, and even nonprofits and government agencies. If you’ve got ambition, we’ve got time for you.

What industries do you specialize in?
Our team’s fingerprints are on more than 20 industries—tech, healthcare, finance, retail, real estate, media, manufacturing, you name it. Think of us as business translators: we take industry jargon, flip it into strategies that make sense, and help you thrive in your specific niche.

Where are you located, and do you work with clients internationally?
Our HQ is in Miami (yes, we know you’re jealous). But thanks to virtual consulting, we work with clients all over the U.S. and beyond. Whether you’re in New York, Nairobi, or New Delhi, we’ve got you covered—timezone headaches included.

How long have you been in business?
Bespoke Business Development was founded to prove that “personalized consulting” doesn’t have to be just a buzzword. While the brand is growing, our team collectively brings decades of experience. Translation: you’ll never be the guinea pig.

2. Starting a Partnership with Bespoke

How can I begin working with you?
Step one: hit our Get Started Today page. Step two: tell us about your goals, challenges, and dreams (coffee optional but encouraged). Step three: we craft a custom proposal so you know exactly how we’ll help. Easy as that.

Do you offer a free initial consultation?
Yep, we do. Think of it as a business coffee date—no awkward small talk, just a chance to see if we vibe before committing.

What information should I have ready?
If you’ve got business plans, financial reports, or marketing docs—bring ‘em. If not, don’t sweat it. Just come with your goals, budget, and a sense of what’s keeping you up at night. We’ll help fill in the blanks.

What does onboarding involve?
Onboarding is like setting the GPS before a road trip. We gather your info via a questionnaire, hop on a kickoff call, align on goals, and map out timelines. That way, nobody’s driving in circles.

How long does onboarding take?
Usually one to two weeks. Longer if you ghost us.

Can I change the project scope later?
Of course—business needs evolve. Just know that major changes might shift timelines and costs. We’ll always talk it through before moving forward.

3. Service Offerings & Customization

What types of services do you offer?
Pretty much everything you need to grow a business without losing your mind:

• Strategy: market analysis, competitive positioning, growth planning.

• Marketing & Branding: websites, SEO, social media, content, you name it.

• Finance: budgeting, cash flow, financial health checks.

• Operations: workflows, project management, process fixes.

• Technology: IT, digital transformation, AI, all the fun buzzwords.

• Risk & Compliance: the unsexy but essential stuff that keeps you out of trouble.

Can I pick and choose services?
Absolutely. Want just marketing? Cool. Need a mix of finance + operations + tech? Even better. We’re basically a consulting buffet—you choose what goes on your plate.

How do your marketing services work?
We skip vanity metrics and focus on what actually grows your business. Whether that’s branding, ads, SEO, or content, we make sure your audience not only sees you but remembers you.

Do you offer technology consulting?
Yep. Whether you’re a startup piecing together your first tech stack or a company upgrading from 2010’s software (still on Internet Explorer? yikes), we’ll set you up right.

Can you help with financial planning?
100%. From budgets to forecasting, we’ll make sure your finances don’t just survive but actually fuel your growth.

4. Project Management, Communication & Reporting

How are projects managed?
You’ll get a dedicated project manager—your new business BFF—plus access to project software so you always know what’s happening. No black boxes here.

Will I get progress updates?
Yes. Weekly or bi-weekly reports, status calls, and dashboards. We’ll keep you updated without spamming your inbox.

What if I have questions mid-project?
Ask away! We’d rather over-communicate than leave you in the dark.

How long do projects take?
Depends. Small projects = weeks. Big transformations = months. World domination = we’ll need a year.

What if the timeline changes?
We’ll tell you straight, explain why, and adjust together. No disappearing acts.

Do you provide a post-project review?
Yes. We sit down, review results, highlight wins, and talk next steps. Kind of like an after-party without the hangover.

5. Pricing, Billing & Payment

How is pricing determined?
Based on scope, complexity, and timeline. We’re not the cheapest, not the most expensive—we’re the “worth it.”

Do you require a deposit?
Yes. Skin in the game = commitment on both sides.

Are payment plans available?
Of course. We offer flexible plans so you can focus on growth, not cash crunches.

What payment methods do you accept?
Bank transfers, credit cards, PayPal, Apple Pay. If it’s secure and legit, we probably accept it.

Can I request a refund?
We aim to avoid that by setting clear deliverables. If you’re unhappy, we’ll work with you to make it right.

6. Data Security, Confidentiality & Compliance

How do you protect client data?
With security protocols that would make a hacker cry. Encryption, access controls, secure storage—you name it.

Do you sign NDAs?
Yes. No secrets leave the room.

Are you GDPR compliant?
Yes. GDPR, HIPAA, other acronyms—we stay on top of all the boring-but-important rules.

How do you handle third-party data sharing?
Only with vetted partners and always with your permission.

7. Customer Support, Communication & Feedback

How can I contact support?
Email, phone, or our Helpdesk ticket system. Carrier pigeons not supported (yet).

What are your support hours?
Monday–Friday, 9–5 EST. After-hours by appointment if you need us.

How fast do you respond?
Usually within 24 hours. Emergencies get priority.

How do you gather client feedback?
Surveys, reviews, and good old-fashioned conversations.

How can I share suggestions?
Via Helpdesk, directly with your project manager, or through post-project surveys. We’re all ears.

8. Post-Project Support & Long-Term Engagement

Do you offer post-project support?
Yes—we don’t just hand you a shiny new strategy and disappear. We’ll stick around for follow-ups and guidance.

Can I re-engage later?
Of course. Many clients turn into long-term partners.

Do you provide training?
Yes, so your team isn’t left staring at new systems like, “uh… now what?”

How can I stay updated?
Through our newsletters, social media, and resources. We share trends, insights, and new services so you stay ahead of the curve.

9. About the Word Bespoke

What does “bespoke” even mean?
It means “custom-made.” Originally about fancy suits, now about anything crafted just for you.

Why call it bespoke?
Because everything we do is spoken for—you. No templates. No off-the-shelf fixes.

Is bespoke the same as custom?
Not quite. “Custom” might mean tweaking something prebuilt. “Bespoke” means building from scratch. Like the difference between tailoring a store-bought suit vs. hand-stitching one to your exact frame.

Does bespoke mean expensive?
Not necessarily. It means tailored. Sometimes that costs more, sometimes it doesn’t. But it always delivers more value.

What’s an example?
A startup founder needs a pitch deck, growth plan, and operations system. We don’t hand them a template—we craft the entire thing from the ground up, designed just for them. That’s bespoke.

So… does bespoke mean luxury?
It can, but not always. We like to say it means premium attention, not just premium price.